Here's how:

STEP 1

Book online for an in-store, phone or video consultation OR simply contact us here.

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STEP 2

Your dedicated Client Manager will tailor the perfect engagement ring for you based off your requirements and our expert knowledge.

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STEP 3

We will then custom make and deliver your perfect engagement ring, all within your price range and timeframe... 
it’s that easy!

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ENGAGEMENT RING COLLECTION

We've made it easy! Browse our designs. Discover what you like. Choose between lab or mined. Then tailor to your price point.

VIEW COLLECTION
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MINED OR LAB GROWN DIAMONDS

The choice is yours! At DOR we offer both lab-grown and mined diamonds. Lab diamonds are exactly the same as mined diamonds in every way, but priced more competitively.

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THE DOR PROPOSAL RING

Want a surprise proposal but don't know what design to choose? Get down on one knee with a DOR proposal ring, then come back with your partner to design the perfect ring. You get the surprise proposal, they get their dream design... win win!

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CUSTOM RINGS

Feeling creative? With hundreds of designs and thousands of variations, creating the dream ring has never been easier. We can tailor any of our rings to suit your individual style. 

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WHAT IF I
DON'T KNOW
THEIR FINGER
SIZE?

WE GOT YOU

HINT: ONE FREE RESIZE

WHAT
IF I'M
JUST
LOOKING?

WE GOT YOU

HINT: No pushy commissioned based sales

WHAT
IF THEY
DON'T
LIKE IT?

WE GOT YOU

HINT: 30 Day exchange guarantee.

CAN
I SAVE
ON
GST?

WE GOT YOU

HINT: Duty free available.

How long
will my
DOR ring
last?

WE GOT YOU

HINT: Lifetime guarantee.

Is my
budget
enough?

WE GOT YOU

HINT: You set the price, we deliver.

DON’T KNOW WHERE TO BEGIN WHEN IT COMES TO ENGAGEMENT RINGS?

We got you. 

​We've created a series of interactive videos that brings our in-store experience to you, all in the comfort of your own home. 

Virtual in-store experience
DON’T KNOW WHERE TO BEGIN WHEN IT COMES TO ENGAGEMENT RINGS?

Engagement Ring FAQs

Some of the questions we're frequently asked by our clients looking for engagement rings. 

This is a really personal choice and there is no right or wrong amount. You can read more in our guide: How Much Should You Spend On An Engagement Ring

To give you peace of mind, we have a 30-day exchange on all our engagement rings. This means if they don't like it, you can bring it back to us and exchange for something they do like.

Yes, we can lower the setting of any of our designs. Please bear in mind, all of our engagement rings are designed to sit perfectly with a straight wedding band.

Yes, within reason. We offer a lifetime guarantee on our rings, so we aren’t able to make any design that is too thin and won’t stand the test of time.

Most of our engagement rings are designed to fit a wedding band flush. If this is particularly important to you, get in touch and one of our Client Managers will be able to help advise you further.

Unfortunately, we don’t work with diamonds that haven't been purchased through DOR. 

Your Client Manager will guide you through this process. We also offer a free re-size on engagement rings, just in case you don’t get it quite right. We also have some helpful tips to get you started here: https://www.diamondsonrichmond.co.nz/essentials/dor-guide/how-do-i-figure-out-her-finger-size

Yes! Our normal turnaround time is 5-6 weeks, but please get in touch if you need it urgently, we can usually make miracles happen. Urgency fees may apply.

Yes, your ring will be drawn up with realistic designs through CAD (Computer-Aided Design), if requested, the images can be sent to you for approval before your ring is manufactured (CAD fees apply).

The DOR Proposal Ring is a replica engagement ring that is used to propose with. Once you've proposed, simply come back to Diamonds On Richmond with your partner to exchange the DOR Proposal Ring for a full credit towards the real engagement ring. Learn more about The DOR Proposal Ring

Yes, we’re happy to assist people from wherever they are in New Zealand. Our expert Client Managers have helped hundreds of Kiwis from all around NZ to find their perfect engagement ring. 

We’ve developed a simple, relaxed process for helping customers remotely, no matter where you are located in beautiful Aotearoa. 

We also help customers from all around the world, who are planning on proposing in NZ and want a New Zealand-made engagement ring, or people who want to buy a ring duty free on their departure from NZ, saving them the GST.

Our Client Managers are experts at helping people remotely, no matter where you are in New Zealand. We’re able to help over email, video calls and possibly a few quick phone conversations thrown in. 

Let us know your preferred form of contact and we’ll guide you through our simple process of choosing the right design and the best diamonds for your price. Once you’ve settled on a design and paid a deposit, we’ll show you a CAD render of the ring to double-check it’s perfect. Then once the ring has been made, we’ll have it couriered (complimentary of course) in a fully insured, discrete package, right to your door. Simple as that. 

The DOR Guide

Our guide to everything from diamonds to wedding planning.

Planning Winter Weddings
Planning Winter Weddings

Something about the cosiness, the possible pitter patter of rain and

How Do I Figure Out Her Finger Size?
How Do I Figure Out Her Finger Size?

How does one know what size to make the engagement ring without their

Tips on Planning Your Proposal
Tips on Planning Your Proposal

You’ve reached a point in your relationship where the next step